You guys rock, You got it all. Team Lead, Logistics

• "I learned to hear employees and others when I am bombarded with other things." - Supervisor, Retail  

• "These sessions gave me an emphasis on rounding and connecting to employees by active listening and giving my full attention." - Manager, Healthcare 

• "I will set an example and work with direct managers to improve relationships with team and customers." - Senior Vice-President, Retail  

• "The LAC team helped me create a daily reminder to myself to be the best I can be for my staff and their development and satisfaction of employment." - Manager, Healthcare  

• "As leaders, we must set examples and model behavior “How do you want to be remembered!”  Loved this training." - Senior leader, Services  

• "We have to continue to engage our staff, give them opportunities to be heard as well as regularly ask for feedback and input." - Supervisor, Not-for-profit  

• "I learned how critical our one on ones are, not just for my staff but between him and me." - Manager, Healthcare  

• "Highly recommended for managers and future managers." - CEO, Manufacturing 

 • "It’s okay to identify your bottom 20% of employees as a problem and do something about it." - Manager,  Manufacturing  

• "LAC has allowed me to assess how I react in a stressful situation and how I deal with working in a group; it also gave me a lot of insight of what our customers  face everyday." - Team member, Retail

 • "Personal – really forced me to think about my values and whether I stayed true to it. Professional – reminded me how it feels to be in the workplace environment instead of on the phone." - Director, Healthcare 

 • "I will use the knowledge from the course to integrate and build better relationships with my team, I learned that I can stay in control by listening to employee wants and needs." - Executive, Retail  

• "I will learn to listen, and do less talking, also will use a softer approach with fellow workers and employees." - Manager, Retail  

• "LAC led the most impactful course I have been on." -  Coordinator, Services  

• "It was a great event where I was challenged to self reflect and grow." -  Director, Healthcare  

• "Great team, I would recommend this to anyone in management, best learning experience of my life.  I fully committed myself to this because everything was perfectly planned." - Supervisor, Retail