Leadership in Action

… Learning Thru Real-World Simulation…

Leadership in Action challenges an individual for leadership, for responsibility, for taking risks, and for decision-making.  This experiential learning opportunity builds on the fact that for learning to be sustained and a basis for leadership, it must be experienced, not just heard.  Participants are immersed in real-world situations they and their associates face each day.

Scenarios such as team meetings, employee situations, conflicts in communication styles and needs, community obligations, and corporate requirements contribute to the reality of the simulation and the ongoing decision-making process.



Day One

Experiential Learning thru Simulation
Communication skills
Team building

Day Two

Interactive Debriefing
Valuing diversity
Retaining talent to attain fulfillment
Taking responsibility
Multi-generational values and expectations
Conflict situations
Personal development


First-line supervisors
Middle managers
Senior level managers


• Time constraints of making rapid-fire decisions

• The creation of teams, with no background information of individuals nor any previous work history

• Multiple, conflicting deadlines

• Experience and assess individual readiness for a crisis situation

• Projects and tasks requiring the same, limited resources

• Expectations from corporate office that differ from local needs

• Interaction with “employees” who present real-world situations and expect immediate solutions

• The experience of a simulated union campaign, from the beginning of signing of cards to the receipt of an application to a final vote

• The expectations of meeting business deadlines while struggling with the demands of a union campaign

• Determining the appropriate means of getting information to employees, whether in a meeting format, face-to-face, or in written communication

• Dealing with emotions in conflict situations

• The opportunity to share information through the media

• Individual and team feedback on personal skills and challenges, presented in a learning format

• The opportunity for self-reflection –
o Where do I need to make changes to make a better community?
o Where do I need to make changes to make a better organization?
o Where do I need to make changes to make me a better person?


  •  The most significant impact was to realize that things can change in a moment and we have to be ready to act appropriately. 
  • It reminded me about the power of what a team can do versus me alone. 
  • I know that I came here needing to be refreshed and re-inspired.  You have helped me regain focus, particularly with leadership.
  • Leadership in Action reinforced that people are our company’s most valuable asset, which, if mishandled, can become our largest liability.
  • How can’t I use what I have learned from this program is the better question.  This program has had a great impact on me and will continually guide what I do going forward.
  • The most beneficial training course I have ever attended, it is the only course I haven’t dozed off at approximately 2:00 p.m.
  • In my 12 years in this position and over 100 training sessions attended, there was more value in this one course than all the others combined.