The middle of a crisis is too late to train individuals for clear, concise, thorough communication. Leadership Now is an opportunity for managers of all levels to practice communication skills that are critical when adversity strikes.

Whether a safety issue, a company accident, labour issues, reductions in work force, or any other type of difficult issue often faced by organizations, communication is critical to ensure the clarity and acknowledgement of the situation. Managers who know the right questions to ask, who clearly evaluate information, who create a listening atmosphere are the managers who provide control and leadership in situations.

Leadership Now provides real-world opportunities for practice and discussion


  • First-line supervisors
  • Middle managers
  • Senior level managers


  • Developing the art of questioning
  • Clarifying key issues for the real causes
  • Prioritizing issues
  • Developing action plans
  • Creating teams in adverse situations