Welcome to the Leadership Action Centre

• How many critical employees did you lose last year?
  What did it cost you?

• Is your absenteeism rate increasing?
  What is it costing you?

• Is your productivity declining?
  What is it costing you?

• Are your customer service complaints increasing?
  What are they costing you?

The answers to the above questions are simple, but not the answers you are expecting. Turnover, absenteeism, declining productivity and increasing customer service complaints cost you more than dollars – they cost you your designation as the employer of choice for your employees. In turn, these unhappy employees cost you your competitive edge in today's global market.

Leadership In Action

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